“We have used Donwood Glass for over seven years, having used different suppliers previous to moving to Donwoods. I can categorically say that they are the most efficient glass supplier we have used. From contacting the office, the delivery driver, even the operatives in their factory, the service is second to none and nothing is too much trouble for them. Occasionally we have broken a unit from time to time and they have always turned this round quickly for us.
The quality is also a huge factor, we pride ourselves on doing a first class job for our customers and the glass we receive is always very clean and well made as well as being transported to us safely. Lead Work on glass always lines through without a hitch, bevels and coloured lights also arrive well made. It’s clear that attention to detail is important to Donwoods.
They do have a large factory and numerous employees, but this does not impact on the personal service they provide to us. We are very happy and would not use any other supplier. We have built up a firm friendship with Donwoods over the years and we cannot recommend them highly enough.”